Shipping Policy

Shipping 

All prices include the legal VAT plus shipping costs. We deliver with DHL or another provider of our choice to the following countries: 

Shipping costs (packages up to 5 kg):  From a value of 350,00 GBP we deliver free of charge within United Kingdom
* Please note our note in case of partial withdrawal! 

 

Delivery time

For all payment methods, orders with corresponding availability are processed and sent immediately. 
We are anxious to offer the fastest possible shipping. 
When paying in advance, your order will be processed immediately after receipt of payment. 

Shipping Monitoring

Once your order has been shipped, you will receive an email with the "parcel number" for tracking by DHL. With this number, you have the opportunity to track your delivery on the way to you. Thus, you always know where your ordered items are currently. 
If delivery is made to non-EU countries, additional duties, taxes or fees may be payable by the customer, but not to the provider, but to the relevant customs or tax authorities. The customer is advised to check the details before ordering with the customs or tax authorities.

Sofern die Lieferung in das Nicht-EU-Ausland erfolgt, können weitere Zölle, Steuern oder Gebühren vom Kunden zu zahlen sein, jedoch nicht an den Anbieter, sondern an die dort zuständigen Zoll- bzw. Steuerbehörden. Dem Kunden wird empfohlen, die Einzelheiten vor der Bestellung bei den Zoll- bzw. Steuerbehörden zu erfragen.

In the case of a delivery via Neustrelitz, Ottendorf-Okrilla, Rüdersdorf (postal code areas: 01000 - 03999, 09520 - 09549, 09575, 09580 - 09639, 10000 - 19999) longer transit times may occur. 
The delivery times are normal and are exclusive customs clearance. Remote Areas may have longer durations